I didn't win for the both hands

[Baluuuuuu]

For the first hand round number 1470269 I won the bonus bet but not the ante bet, I have 2 pairs in the flop river and turn card are useless and then the dealer is disqualified but I didn't want the ante. I just won the bonus bet.

For the other hand round number 1470275 I have the highest pair in the flop so I called and then in the turn I got 2 pairs, river card the dealer got her pair of A's and then my bet wasn't accepted and I lost the round.

Please make sure to handle this with professionalism.

Thank you.