FAQs
Frequently Asked Questions
13 topics in this forum
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- 0 replies
- 338 views
English: Thanks for your patience. I hope you enjoy the match and our game! After the match has finished, it will take time to audit the match and then process the winning. If you need to follow up on your bet, please provide the details below: Email Address: User ID: Username: Date & Time: Name of the Game: Screenshot: Concern: Bet #: Thank you! Tagalog: Salamat sa pagsuporta sa 747 Live! Pagkatapos ng isang laro, kailangang maghintay ng kaunting oras para ma-audit ang match at maproseso ang panalo. Kung gusto mong i-follow up ang iyong bet, ibigay ang sumusunod na detalye: Email Address: User ID: Us…
Last reply by Lucas747, -
- 0 replies
- 72 views
English: We regret that you are facing this issue. The most common reason for this is that one bet is resettled from win to lose. In that case, the system takes back the stake and the winning amount of the certain bet. During this process, if your chips are not enough to cover the amount, then your account will reflect a negative balance. Thank you! Tagalog: Salamat sa pagsuporta sa 747 Live! Kadalasan, nagkakaroon ng negative balance kapag na-resettle ang isang bet from win to lose. Kapag ganito, binabawi ng system ang napanalunan sa isang bet. Kapag kulang ang chips mo para ma-cover ang amount, magkakaroon ng negative balance sa account mo. Sa…
Last reply by Lucas747, -
- 0 replies
- 46 views
Dear player, If you have some misbehavior such as cross-betting, creating multiple accounts, or any other actions that are against our rules and regulations, it will cause the account block. For further information, you may contact our customer support found on our website. Thank you! Tagalog: Salamat sa pagsuporta sa 747 Live! Posibleng ma-block ang account kung may nagawang misbehavior sa iyong account katulad ng cross betting, paggawa ng iba’t ibang account, o iba pang actions na ipinagbabawal sa aming rules and regulations. Pwede mong i-contact ang aming customer support para sa iba pang impormasyon. Salamat!
Last reply by Lucas747, -
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- 132 views
English: With 747 Live, not only will you enjoy all your favorite games, but you will also get a chance to experience our 747 Mega Raffles! You can stay tuned on our Facebook page and 747 Family page to be discover and be updated with our latest promotions and bonuses. Here are the links: Facebook:https://www.facebook.com/groups/195944982291532Our community:https://www.747ppl.com/topic/1064-october-leaderboard-5000-winners-137-million-php-250000-us/ Tagalog: Sa 747 Live, habang naglalaro ka, pwede ka ring manalo sa aming 747 Mega Raffles! Para sa latest promotions at bonuses, mag-abang lang ng updates sa aming Face…
Last reply by Lucas747, -
- 0 replies
- 39 views
English: We apologize that you are facing this issue. You may contact our customer support found in our website to request for the latest alternative link. 747 Live is always with you! Tagalog: Salamat sa pagsuporta sa 747 Live! Pwede mong i-contact ang aming customer support na makikita sa aming website para mabigyan ka ng latest alternative link. Salamat!
Last reply by Lucas747, -
- 0 replies
- 94 views
Dear player, We regret that you are facing this issue with us. We will keep on working to improve our service and help you sort out your issue!There are some possible reasons that may cause cash-in delay: 1. Network issue with our payment gateway. 2. Maintenance from GCash or other wallet apps. 3. Many players are cashing in at the same time. We suggest that you can always keep some chips in your account and try to deposit advance before the matches. As you are facing this issue, please contact our customer support with the information below:Username: 747playerUser ID: 123456789Deposit amount: 100 phpDeposit System Ref: 123456789Deposit Gcash Ref: 123456789 …
Last reply by Lucas747, -
- 0 replies
- 70 views
English: EZPay, DGPay, and PayGram are only available for players who directly registered from the 747 website. If you registered your account from the agent, these payment channels are not available for you. Please contact your agent to cash-in or cash-out. Thank you! Tagalog: Available lang ang EZPay, DGPay, at Paygram sa mga player na direktang nagregister sa 747 Live website. Kung ni-register mo ang iyong account sa tulong ng isang agent, hindi magagamit ang payment channels na ito. Pwede mong i-contact ang iyong agent para sa cash-in at cash-out. Salamat!
Last reply by Lucas747, -
- 0 replies
- 196 views
Welcome to the 747 Mega Raffle! Every day at 8PM Philippine Time, the lucky players will win from our Mega Raffle. It is super easy to join. All you need to do is sign up and play any of your favorite games! Here is the tutorial video:Important notice: 1. Each player can only register one Mega Raffle account. Your Mega Raffle dashboard access will be sent to your registered email. 2. You will receive an email notification if you win the Mega Raffle, and your reward will automatically be sent to your player account. Tagalog: Welcome sa 747 Mega Raffle! Araw-araw, 8PM dito sa Pilipinas, pwedeng manalo sa ating Mega Raffle! Madali lang sumali! Ang kailangan…
Last reply by Lucas747, -
- 1 follower
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- 101 views
Welcome to the 747 family! We are the No.1 gaming platform in the Philippines. All your favorite games and best bonus plans are here with you! Let me introduce you that how to become a member of us:
Last reply by Lucas747, -
- 0 replies
- 111 views
How can I make a deposit? 1. If you are a player that registers from the 747 website, you can deposit through Gcash from the website directly. You can find the “Deposit” option easily under your profile picture. Select the deposit method you like (apart from PayGram and ScrechCards2), and you can make a deposit. 2. If you are a player that registers with 747 agent, you can contact your agent to make a deposit. 3. If you are a player that registers from the 747 website and want to deposit through PayGram, you need to use PayGram from Telegram, and here is the tutorial video that can guide you: https://www.facebook.com/100089191410378/videos/1169964113640344 …
Last reply by Lucas747, -
- 1 follower
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Do you have any doubt on your bet results? 1. I won the game. Why am I still not receiving my winning amount? Congratulations on winning the match! After the match has finished, it will take time to audit the match and then process the winning. Thanks for your patience. If you need to follow up on your bet, please provide the details below: 2. When can I receive my bet after the match is canceled? It will take 24 hours to credit the bet amount back to your account. 3. Wrong settlement of the match! The primary reason why you had a negative balance is because of wrong settlement. The game provider has a wrong settlement, which is already settled a…
Last reply by Lucas747, -
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- 87 views
Follow up with your deposit/withdraw? 1. If you deposit from the 747 website and do not receive your chips, don't worry. Please share the deposit receipt and your account details, and our customer support will help you. For example: Username:747player User ID: 123456789 Deposit amount: 100 PHP Deposit System Ref: 123456789 Deposit Gcash Ref: 123456789 2. I request the withdrawal. When can I receive it? All the withdrawal requests will go through our risk control department. Once we confirm all your bets are legit, your payment will be processed immediately. Thanks for your patience! And please share the withdrawal details with our customer support if yo…
Last reply by Lucas747, -
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- 99 views
English: If you have doubts about how to play the games, we have nice tutorial guidelines to help you! This includes Valorant games, basketball, football, boxing, poker and others. https://www.youtube.com/watch?v=C-BXPEy4MWI&list=PL1vBXO5KB8-k2y_EZh2ajyf7lq7BMSzKk Tagalog: Kung hindi ka sigurado kung paano maglaro, mayroon kaming mga magagandang tutorial guidelines na tutulong sa iyo! Kabilang dito ang mga larong Valorant, basketball, football, boxing, poker at iba pa. https://www.youtube.com/watch?v=C-BXPEy4MWI&list=PL1vBXO5KB8-k2y_EZh2ajyf7lq7BMSzKk
Last reply by Lucas747,
