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Deposit not recieved


Kolleen

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I cashed in 4 hours ago i still havent recieved it yet. I cant contact customer service

user: Kolleen04

id:81887725

amount : 2800

payment: ezpay gcash

ref number:4018158580757

date:june 8 2024

005F245A-AA1E-4CA4-8C75-C1830EF3E426.jpeg

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13 minutes ago, Jsn said:

Any upd po ba sa inyo? May na received na kayo? Sakin wala pa eh

C0130321-48F5-4DE2-A608-D7FB0A05B099.jpeg

Hello, I understand you have concerns with your deposit. Can you provide us the following:

Username:
Player ID:
Payment System (Maya/Ezpay/DGpay/Alfapay):
Amount:
Reference number:
Date:
Screenshot:

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1 hour ago, Jsn said:

Username: jasonandrew
Playerid: 70563967
Payment system: Gcash ezpay
Amount: 100
Reference no: 2018205613634
Date : june 10 12:37 am
 

IMG_1157.png

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 
 

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6 minutes ago, Aiz said:

Ako din ganyan di pa nadating isang oras nako nag aantay... Sana ma receive ko na agad...

Hello, I understand you have concerns with your deposit. Can you provide us the following:

Username:
Player ID:
Payment System (Maya/Ezpay/DGpay/Alfapay):
Amount:
Reference number:
Date:
Screenshot:

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16 minutes ago, Jsn said:

Pano po mag ribet meron po ba ganon? Naging draw pa yung bet ko e nagkamali pwede pa poba palitan

Hello, as long as you see 'cashout' bet, you can cancel your bet.

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On 6/8/2024 at 1:35 PM, Kolleen said:

I cashed in 4 hours ago i still havent recieved it yet. I cant contact customer service

user: Kolleen04

id:81887725

amount : 2800

payment: ezpay gcash

ref number:4018158580757

date:june 8 2024

005F245A-AA1E-4CA4-8C75-C1830EF3E426.jpeg

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 

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