Deposit not received.

[niconicss]

Hello, I just cashed in around 50 mins ago and I still haven't received it on my balance. I can't contact customer support so I'm hoping you can help me.

Here are my details

Username: niconicss
Player ID: 54724213
Payment System Ez Pay- Maya
Reference number: 2017597324294
Date: 05/17/2024
Amount: 1500
Screenshot:

[Drew L]

14 minutes ago, niconicss said:

Hello, I just cashed in around 50 mins ago and I still haven't received it on my balance. I can't contact customer support so I'm hoping you can help me.

Here are my details

Username: niconicss
Player ID: 54724213
Payment System Ez Pay- Maya
Reference number: 2017597324294
Date: 05/17/2024
Amount: 1500
Screenshot:

Hello, thank you for the provided details. We will forward your concern to the relevant team for checking. Your patience and understanding is appreciated.

[niconicss]

2 minutes ago, Drew L said:

Hello, thank you for the provided details. We will forward your concern to the relevant team for checking. Your patience and understanding is appreciated.

Do you know how many days will i receive it

 

[ifdz]

Deposit not recieved

 

[ifdz]

Deposit not recieved

 

 

[Babesdrake]

No deposit received 

Edited June 7 by Babesdrake
Please respond ASAP.

[Babesdrake]

I just cashed in an hour ago and I still haven't received it on my balance. I can't contact customer service so I hope you can help me.

 

Here are my details

Username: Babesdrake

Played ID: 62096271

Payment system: DG Pay-Gcash

Reference number: 225165786909

Date: 06/07/2024

Amount: 500

Screenshot:

 

[Drew L]

On 6/7/2024 at 10:44 AM, Babesdrake said:

I just cashed in an hour ago and I still haven't received it on my balance. I can't contact customer service so I hope you can help me.

 

Here are my details

Username: Babesdrake

Played ID: 62096271

Payment system: DG Pay-Gcash

Reference number: 225165786909

Date: 06/07/2024

Amount: 500

Screenshot:

 

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 

[Drew L]

On 6/7/2024 at 10:44 AM, Babesdrake said:

I just cashed in an hour ago and I still haven't received it on my balance. I can't contact customer service so I hope you can help me.

 

Here are my details

Username: Babesdrake

Played ID: 62096271

Payment system: DG Pay-Gcash

Reference number: 225165786909

Date: 06/07/2024

Amount: 500

Screenshot:

 

Can you please send the receipt of the Gcash Transaction?

[Kolleen]

I cashed in 4 hours ago i still havent recieved it yet. I cant contact customer service