Hungry Bear Posted September 4, 2021 Share Posted September 4, 2021 Dear colleagues, GREAT NEWS!!! All the commissions were recalculated and now they are correct for each and everyone. As you may know, in August there was a software bug on the global casino networks that affected many casinos, and unfortunately 747 was one of those. The delay was NOT caused by 747, but by the software provider. The 747 staff and the Admin strongly represented you in every meeting. 747 is on your side and we fully understand your frustration for this delay and for the adjustment of the commission. We did our best to make the cutoff happen on 31st AUG, but this would have caused additional delays. The current period went from 17th AUG to 3rd SEP. The next cutoff, starting today, will be from 4th SEP until 15th SEP. Some people will experience one of the following cases: LOWER COMMISSION THAN SEEN BEFORE THE RECALCULATION - REASON 1: If your players won during the first 3 days of September, the negative commission accrued in those first 3 days will be deducted to your expected commission for August 31st. However, this is not something to be worried about; in fact, the negative commission accrued in the 3 days has been already accounted and it will not affect your commission for the next 12 days of September. This means that the winnings in the first 3 days of September will ONLY affect your commission accrued in August and NOT the commission of the first 15 days of September. LOWER COMMISSION THAN SEEN BEFORE THE RECALCULATION - REASON 2: If your players did not win during the first 3 days of September and your commission is lower than what you saw on 31st August, this is due to the fact that one or more of the previous winnings that happened in August were not accounted and therefore you had an incorrect Gross Game Revenue (GGR). When the GGR was recalculated, all the winnings were accounted and the commission are adjusted consequently. HIGHER COMMISSION: For most of the agents the commission is higher than what they expected on 31st AUG because their players lost in these first 3 days of September and hence the GGR and the commission are higher. If your commission was adjusted significantly, please contact your top agent. Thank you for understanding. 747 Admin 1 Quote Link to comment Share on other sites More sharing options...
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