Snikovv Posted May 23, 2023 Share Posted May 23, 2023 I bet on 1Win vs Apeks (1WIN vs. Apeks at ESL Challenger League Season 45 Europe | HLTV.org) the market is Map 3 First To (7) Rounds. As per the result of the game, Apeks won. However, upon settlement, my bet was tagged as lost. I tried contacting the support and they are insisting that I bet on "who to win the 7th round". It is so clear that the market is "Map 3 FIRST TO (7) ROUNDS" which means, whoever gets the score of 7 first will win. In the contrast, I bet on the 11th round of the game which the score is 6 for 1Win and 5 for Apeks. On the 12th round, Apeks won in which it makes the in game score 6-6 and on the 13th round, Apeks won again in which it makes the in game score 6-7 in favor of Apeks and making my bet a win. This screenshot shows that it is showing in their end that I bet when the in game score is 6-5. In which it is impossible that the market I bet on is for the 7th round. This screenshot below shows that the team who got 7 rounds first is Apeks. This screenshot below shows that when the market is for a round winner, it indicates that it is for a ROUND WINNER market. The screenshot below shows that my bet was settled as a lost instead of win. Quote Link to comment Share on other sites More sharing options...
Snikovv Posted May 24, 2023 Author Share Posted May 24, 2023 Chat support is now ignoring me. Quote Link to comment Share on other sites More sharing options...
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