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Crazy time payout issue


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Good day! 

I had payout issue Ma'am/Sir, missing amount.

I played in Crazy Time, 5 php with 5x multiplier then in bonus round with 200x multiplier, they only paid out me 1,005 php. Where's my 5x multiplier in my bet of 5 php? They not included it in calculation. Only 5 php bet they paid me😥Please help🙏Badly needed the money😭Thank you

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