Why hold my cashout? Is this scam?

[Allen]

Hello can someone help me here about my withdrawal? I thought you gonna release my cash out? After you verify my details. I provide everthing that you needed. You can even check the history of transaction in your system if you want to. What happen to 747 now? During the times that i'm losing a lot of money i havent heard any issue from you guys and now that i won you're making me struggle to get my own money? Please fix this i badly needed my own winnings. Why hold it too long i've been waiting for almost 5 days now.

[Allen]

I've been loyal to 747 ever since i start playing last year and look what i've got now. Losing a lot of money but no one notice. And now that i won it's hard to get it. 

[raileyshit]

matagal ka na po ba player or agent??

[Joan S Pagaduan]

Mas maganda po if may gc kayo kung saan k nglalaro much 100 percent sure makukuha mo withdrawal mo po