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Deposit delay


mb0824

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Hello @admin. It has been past 30 minutes since I have sent my Php 300, which was to be deposited to my account. I have paid through GCash and it has still not been deposited into my account. Please deposit it as soon as possible. Thank you.

 

GCash Number: 09665031470

Transaction Number: 1019659006707

 

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12 hours ago, mb0824 said:

Hello @admin. It has been past 30 minutes since I have sent my Php 300, which was to be deposited to my account. I have paid through GCash and it has still not been deposited into my account. Please deposit it as soon as possible. Thank you.

 

GCash Number: 09665031470

Transaction Number: 1019659006707

 

Hello, sorry to keep you waiting. Is the issue already resolved or by someone? Let us know. Thank you. 

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1 hour ago, mb0824 said:

No, the Php 300 was not deposited into my account yet. 

IMG_7032.png

Please fill out the following to help you with your concern.

 

 

Username:

 

UserID:

 

Status: 

 

Reference ID#:

 

Date :

 

Time:

 

Amount:

 

Payment System (Dgpay/EzpayAlfa):

 

Screenshot:

 

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Username: mb0824

 

UserID: 72936182

 

Status: Pending/Not sent yet

 

Reference ID#: 1019659006707

 

Date: August 2, 2024

 

Time: 9:26 PM

 

Amount: Php 300

 

Payment System (Dgpay/Ezpayalfa): GCash EZPay

 

Screenshot:

IMG_7042.thumb.png.8d6a63c77e98c4c5158f68b129a4bc5f.png

 

 

IMG_7043.png

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On 8/3/2024 at 10:42 PM, mb0824 said:

Username: mb0824

 

UserID: 72936182

 

Status: Pending/Not sent yet

 

Reference ID#: 1019659006707

 

Date: August 2, 2024

 

Time: 9:26 PM

 

Amount: Php 300

 

Payment System (Dgpay/Ezpayalfa): GCash EZPay

 

Screenshot:

IMG_7042.thumb.png.8d6a63c77e98c4c5158f68b129a4bc5f.png

 

 

IMG_7043.png

Thank you for your cooperation and this concern is now forwarded to the respective team. Please give us time to give action to this concern. For now, we will close our conversation and we will update you once our team has responded. Thank you. 

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17 hours ago, mb0824 said:

@admin It has been several days ever since and it has not been deposited yet. How will I be updated in the matter if I may ask? 

Thank you for bringing this to our attention. I've checked and there are no updates from the team yet due to a high volume of queries. Rest assured, I will promptly follow up on your case to ensure it is addressed as soon as possible.
 

Thank you for your patience.

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22 hours ago, mb0824 said:

@admin Excuse me, but it has been a week since I have deposited Php 300 and it hasn’t been sent to my account yet. May someone please assist me ASAP? This is honestly frustrating.

Hello, your deposit is now credited to your account. Kindly check your account now. Thank you. 

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